FBM is a world-class American managed support center in Metro-Manila, Philippines and has provided live 24/7 customer support to our American and international customer base since 2002. FBM offers turnkey support solutions with in-house tools, staffing, and management capabilities to provide live chat, email, and phone support. FBM offers a fully managed, redundant, scalable, and fault tolerant support infrastructure located in US data centers and monitored by an experienced IT Staff 24/7.

FBM has deep experience in supporting difficult software product issues, as well as specialized experience in providing online avatar based support for MMORPG and other online games.

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Since FBM began developing its own software products in 2002 and built infrastructure to rigorously test (QA) all of its products prior to release in the American and international marketplace. This same infrastructure is utilized to thoroughly test other software products, applications, Web 2.0 sites and other online content and games. FBM performs full scope Quality Assurance testing for all aspects of functionality, compatibility, regression and load testing of numerous products and online content before release to the market place.

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FBM has the ability to deliver reliable and yet innovative custom software solutions in a timely and cost effective manner. With experienced IT consultants and world-class custom software development services, we will improve your cost management, enhance your business productivity, and minimize your software development risks. In other words, your IT, software, application, and programming projects get done on-budget and on-time. Every time.

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